My name is Zhenhui Peng (彭振辉). I am a fourth-year PhD student majored in Human-Computer Interaction (HCI) in department of Computer Science and Engineering(CSE), Hong Kong University of Science and Technology (HKUST). My supervisor is Dr. Xiaojuan Ma. Before that, I got my Bachelor degree in ESE from Nanjing University in 2017. My current research interests are in the design and evaluation of human-agent interaction (e.g., Human-Robot Interaction, chatbot / bot design), analysis of textual data on social media (e.g., online mental health community), and visualization.



Effects of Support-Seekers’ Community Knowledge on Their Expressed Satisfaction
with the Received Comments in Mental Health Communities

Zhenhui Peng, Xiaojuan Ma, Diyi Yang, Ka Wing Tsang, and Qingyu Guo

In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems (CHI 2021)

PDF (to appeared) | ACM DL (to appear) | Rating Scheme for Sought Support

Features of Models | Source Code of Models

Exploring the Effects of Technological Writing Assistance for
Support Providers in Online Mental Health Community

Zhenhui Peng, Qingyu Guo, Ka Wing Tsang, and Xiaojuan Ma

In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (CHI 2020)

PDF | ACM DL | Project Page

Understanding User Perceptions of Robot’s Delay, Voice Quality-Speed
Trade-off and GUI during Conversation

Zhenhui Peng, Kaixiang Mo, Xiaogang Zhu, Junlin Chen, Zhijun Chen, Qian Xu and Xiaojuan Ma

In CHI 2020 Late-Breaking Work


Friend Network as Gatekeeper: A Study of WeChat Users' Consumption of Friend-Curated Contents.

Quan Li, Zhenhui Peng, Haipeng Zeng, Qiaoan Chen, Lingling Yi, Ziming Wu, Xiaojuan Ma, and Tianjian Chen

In ChineseCHI 2020


Investigating the Effects of Robot Engagement Communication on Learning from Demonstration

Mingfei Sun, Zhenhui Peng, Meng Xia, Xiaojuan Ma

arXiv 2020

Visual Analysis of the Traffic Reimbursement Data for the Overtime

Qiangqiang Liu, Quan Li, Chunfeng Tang, Huanbin Lin, Zhenhui Peng, Zhiwei Li, and Tianjian Chen

In EuroVis 2020 Poster


A Survey on Construction and Enhancement Methods in Service Chatbots Design

Zhenhui Peng and Xiaojuan Ma

In CCF Transactions on Pervasive Computing and Interaction 1, 204-233(2019)

PDF | SpringerLink

Design and Evaluation of Service Robot's Proactivity in Decision Making Support Process

Zhenhui Peng, Yunhwan Kwon, Jiaan Lu, Ziming Wu, and Xiaojuan Ma

In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (CHI 2019)


GremoBot: Exploring Emotion Regulation in Group Chat

Zhenhui Peng, Taewook Kim and Xiaojuan Ma

In CSCW 2019 Companion


Love in Lyrics: An Exploration of Supporting Textual Manifestation
of Affection in Social Messaging

Taewook Kim, Jungsoo Lee, Zhenhui Peng, and Xiaojuan Ma

In CSCW 2019

PDF | ACM DL | Project Page

Exploring How Software Developers Work with Mention Bot in GitHub

Zhenhui Peng, Jeehoon Yoo, Meng Xia, Sunghun Kim, and Xiaojuan Ma

In Proceedings of the Sixth International Symposium of Chinese CHI (ChineseCHI 2018)


Teaching & Academic Experience

Teaching Assistant of HKUST COMP 3711 Design and Analysis of Algorithms, 2020 Spring

Teaching Assistant of HKUST COMP 4461 Human-Computer Interaction, 2018 Fall

Teaching Assistant of HKUST COMP 2611 Computer Organization, 2018 Spring

Reviewers for CHI 2018&2020&2021, CHILBW 2020, WWW 2020, CSCW2020&2021

Internships / Visitings

Tsinghua University, Department of Computer Science and Technology, Pervasive Human Computer Interaction Lab, Visiting student, 2020.11 - 2021.01

Webank AI Group, AI algorithm engineer, 2019.09 - 2020.01


Postgraduate Scholarship in the HKUST (2017.09 - 2021.07)

HKUST SENG Academic Award for Continuing PhD Students 2019 - 20 (10%)

Excellent Graduate in NJU (5%)

People's Scholarship (first class) in NJU (5%)